Talk to visitors
the moment they
hesitate
Real-time chat with typing previews, canned replies and full customer history in the sidebar.
60s
Avg. first response
3×
Higher conversion vs email
92%
Customer satisfaction
24/7
Always-on with AI fallback
Talk to customers
in real-time
kerabie Live Chat lets you engage visitors the moment they need help. Address queries, provide solutions, and build lasting relationships, all from one inbox.
- Average first response under 60 seconds
- Works across web, iOS, and Android
- Integrates with your existing tools
- No coding required to install
Response time
< 60s
3 agents online
Your whole team, one shared inbox
Whether you are a solo operator or a team of fifty, kerabie scales with you. Assign conversations, leave internal notes, and hand off without losing context.
Join thousands of support teams using kerabie
All the tools your team needs
No add-ons, no hidden extras. Every feature ships in every plan.
Instant response
Connect with visitors the moment they need help, with no wait times, no email back-and-forth.
Chat history
Full conversation history per contact so agents always have the context they need.
Canned responses
Save common replies and send them in one click, keeping response times consistently low.
Typing indicators
See what a visitor is typing before they send it, so you can prepare the perfect reply.
Team inbox
All conversations in one shared inbox. Assign, reassign, and collaborate without leaving the dashboard.
Mobile app
Reply on the go from iOS or Android. Never miss a conversation while away from your desk.
Every channel, one list
Web chat, WhatsApp, Instagram and email arrive in the same inbox, each labelled with its channel and status.
- Filter by new, mine or resolved
- See which chats have an AI draft ready
- Reply from the web or from your phone
Inbox
12 open · 3 unassigned
Sofia Martins
2mHi, order #4821 hasn't arrived yet. Can you check?
Daniel Kim
18mDo you ship to Rotterdam? Need it by Friday.
Fatima Al-Sayed
1hThanks, refund received. You're the best
Liam Walsh
3hCan I change the delivery address on #4790?
AI drafts it. You send it.
The assistant reads your knowledge base and suggests a reply. Your team sends it, edits it or dismisses it.
- Answers drawn from your own articles
- A human approves before anything is sent
- Hand over to a person at any time
Sofia Martins
WhatsApp · Order #4821
Suggested reply
Your parcel left our Rotterdam hub yesterday and is out for delivery today before 6pm. Here's the live tracking link.
Simple, transparent pricing
Start free. Upgrade when you are ready.
Free
For new businesses just getting started.
Conversations
50 / mo
Agents
3
AI replies
None
Channels
2
- Live chat widget
- 50 conversations / month
- 3 agent seats
- 2 channels (WhatsApp or Instagram)
- Basic inbox & ticketing
- React Native SDK & API keys
- WhatsApp store bot
- 20 store products
- Knowledge base (up to 10 articles)
- AI chatbot
- Remove branding
- Advanced analytics
Basic
For growing businesses that need more conversations.
Conversations
200 / mo
Agents
10
AI replies
50
Channels
3
- 200 conversations / month
- 10 agent seats
- 3 channels
- AI chatbot (50 automated replies)
- Live visitors list
- Basic analytics
- Office hours & auto-replies
- React Native SDK & API keys
- WhatsApp store bot
- Unlimited store products
- Knowledge base
- Remove branding
Pro
For teams that run customer support seriously.
Conversations
5,000 / mo
Agents
25
AI replies
100
Channels
Unlimited
- 5,000 conversations / month
- 25 agent seats
- Unlimited channels
- AI chatbot (100 automated replies)
- WhatsApp store bot + payments
- Unlimited store products
- Advanced analytics & reports
- Webhooks & REST API
- Remove branding
- Automations & campaigns
- Knowledge base
Enterprise
Custom volume, dedicated support, and white-label options.
Conversations
Unlimited
Agents
Unlimited
AI replies
Unlimited
Channels
Unlimited
- Everything in Pro
- Unlimited conversations
- Dedicated infrastructure option
- White-label / custom domain
- SSO & advanced permissions
- Dedicated success manager
- SLA + 24/7 priority support
- Custom integrations
- Invoicing & PO support
- Volume discounts
All plans include SSL, 99.9% uptime SLA, and email support. No card required for the free plan.
Yes. kerabie's free plan includes 50 conversations per month, 3 agent seats, live chat widget, and 2 external channels (WhatsApp or Instagram). No credit card required. You can start in minutes.
Plug kerabie into
the stack you
already run
Reply to WhatsApp messages from your inbox
Manage Instagram DMs alongside website chat
Handle Facebook Messenger conversations
Live Chat
Embed a widget on any website in one line
Turn support emails into tracked tickets
WordPress
Install via our WordPress plugin, no code
Paystack
Collect payments inside WhatsApp conversations
Mobile SDK
Embed support chat in any React Native app
Start replying faster
this afternoon
Free forever for your first 500 conversations. Live in ten minutes.