VS
Kerabie vs Crisp
Flat per-workspace pricing with generous seat counts and developer-friendly SDKs.
| At a glance | Kerabie | Crisp |
|---|---|---|
| Free trial | 14-day free trial, no credit card required | 14-day trial of every plan, no card required |
| Free plan | ||
| Entry paid price | $9/mo ($7 billed yearly) | $45/mo per workspace (Mini) |
| How you are billed | Plan: conversations, seats and channels together | Per workspace, with seat and contact caps |
| AI pricing | Inside the plan: 50 replies on Basic, 100 on Pro, capacity can be added | AI credits included in dollars: $5, $25 or $75 on paid plans |
Included; the free plan allows two channels | In the omnichannel inbox on Essentials ($95) and above | |
| Hire people in the product | Yes, virtual assistant marketplace | No |
Crisp figures are US dollars from its public pricing page, read 18 October 2026. Kerabie prices are shown in your currency. Plans change; confirm on their site.
Where Crisp is strong
- A flat price per workspace instead of per seat.
- The free plan includes the widget, shared inbox, mobile apps and chat SDKs.
- Strong developer experience.
Where Kerabie is strong
- One inbox for every channel. Web chat, WhatsApp, Instagram and email in one inbox, with the channel and AI draft status on every conversation.
- A mobile app built for several accounts. Sign into more than one account at once and switch between them. Push notifications open the right account first.
- Hire people inside the product. Add trained virtual assistants to your workspace from the marketplace when volume spikes.
- Built to be built on. A REST API, TypeScript and React Native SDKs, a WordPress plugin and a hosted MCP server for AI assistants.
One inbox for every channel
Web chat, WhatsApp, Instagram and email in one inbox, with the channel and AI draft status on every conversation.
A mobile app built for several accounts
Sign into more than one account at once and switch between them. Push notifications open the right account first.
Hire people inside the product
Add trained virtual assistants to your workspace from the marketplace when volume spikes.
Built to be built on
A REST API, TypeScript and React Native SDKs, a WordPress plugin and a hosted MCP server for AI assistants.
Which should you pick?
Choose Kerabie if
- You answer customers on web chat, WhatsApp and Instagram and want one inbox.
- You want one predictable plan price instead of seats plus AI plus channels.
- You reply from your phone, or run support for more than one business.
Choose Crisp if
- A flat price per workspace instead of per seat.
- The free plan includes the widget, shared inbox, mobile apps and chat SDKs.
- Strong developer experience.
Questions
Is Crisp better for large teams?
Crisp's workspace pricing helps when many people reply: Essentials is $95 for 10 seats. Kerabie Pro covers 25 seats at $19 a month ($15 billed yearly) with unlimited channels.
Where do WhatsApp and Instagram sit in Crisp?
Crisp lists them in the omnichannel inbox on the Essentials plan; the free and Mini plans are web chat and email.
Is Kerabie a good Crisp alternative?
Kerabie suits teams that want one inbox for web chat, WhatsApp, Instagram and email, predictable plan-based pricing and a mobile app that works across several accounts. Crisp remains a strong choice where its strengths (see above) are what you need most.