VS
Kerabie vs tawk.to
Free live chat for life, funded by branding and optional paid services.
| At a glance | Kerabie | tawk.to |
|---|---|---|
| Free trial | 14-day free trial, no credit card required | Not needed: free for life |
| Free plan | ||
| Entry paid price | $9/mo ($7 billed yearly) | Free; $29/mo to remove branding |
| How you are billed | Plan: conversations, seats and channels together | Free, with paid add-ons and services |
| AI pricing | Inside the plan: 50 replies on Basic, 100 on Pro, capacity can be added | AI Assist from $29/mo |
Included; the free plan allows two channels | Not statedNot listed on the pricing page | |
| Hire people in the product | Yes, virtual assistant marketplace | Yes, hired chat agents from $1/hour |
tawk.to figures are US dollars from its public pricing page, read 18 October 2026. Kerabie prices are shown in your currency. Plans change; confirm on their site.
Where tawk.to is strong
- Free for life, including live chat, a hosted help center and ticketing.
- You can hire chat agents from $1 an hour and virtual assistants from $7 an hour.
- Nothing to pay until you want branding removed.
Where Kerabie is strong
- One inbox for every channel. Web chat, WhatsApp, Instagram and email in one inbox, with the channel and AI draft status on every conversation.
- A mobile app built for several accounts. Sign into more than one account at once and switch between them. Push notifications open the right account first.
- Hire people inside the product. Add trained virtual assistants to your workspace from the marketplace when volume spikes.
- Built to be built on. A REST API, TypeScript and React Native SDKs, a WordPress plugin and a hosted MCP server for AI assistants.
One inbox for every channel
Web chat, WhatsApp, Instagram and email in one inbox, with the channel and AI draft status on every conversation.
A mobile app built for several accounts
Sign into more than one account at once and switch between them. Push notifications open the right account first.
Hire people inside the product
Add trained virtual assistants to your workspace from the marketplace when volume spikes.
Built to be built on
A REST API, TypeScript and React Native SDKs, a WordPress plugin and a hosted MCP server for AI assistants.
Which should you pick?
Choose Kerabie if
- You answer customers on web chat, WhatsApp and Instagram and want one inbox.
- You want one predictable plan price instead of seats plus AI plus channels.
- You reply from your phone, or run support for more than one business.
Choose tawk.to if
- Free for life, including live chat, a hosted help center and ticketing.
- You can hire chat agents from $1 an hour and virtual assistants from $7 an hour.
- Nothing to pay until you want branding removed.
Questions
Is tawk.to really free?
Yes, as long as the "Powered by tawk.to" label stays. Removing it costs $29 a month.
Why choose Kerabie over a free tool?
Kerabie's channels (WhatsApp, Instagram, email) share one inbox with AI drafts and a mobile app that handles several accounts, which matters once chat is a core channel.
Is Kerabie a good tawk.to alternative?
Kerabie suits teams that want one inbox for web chat, WhatsApp, Instagram and email, predictable plan-based pricing and a mobile app that works across several accounts. tawk.to remains a strong choice where its strengths (see above) are what you need most.