Inviting Agents
Add team members to your Kerabie workspace.
Any admin can invite new agents to the workspace. Invited agents get an email with a link to set their password and join.
Sending an invitation
- Go to Settings → Agents → Invite agent
- Enter the agent's email address
- Choose their role: Agent or Admin (see Roles & Permissions)
- Optionally assign them to one or more teams
- Click Send invite
The invitation is valid for 7 days. If it expires, send a new one from the same screen.
What the invited agent sees
The agent receives an email from noreply@kerabie.com with a Join workspace button. Clicking it opens a page where they set their name and password. After that they land directly in the dashboard.
Resending or cancelling an invitation
In Settings → Agents, pending invitations appear with a Pending badge. Click the kebab menu (⋯) next to a pending invite to:
- Resend: sends the email again with a fresh 7-day link
- Cancel: invalidates the link immediately
Agent limits by plan
| Plan | Max agents |
|---|---|
| Free | 2 |
| Starter | 5 |
| Pro | 20 |
| Business | Unlimited |
If you've reached your plan's limit, the invite button is disabled. Upgrade under Settings → Billing to add more seats.
Removing an agent
- Go to Settings → Agents
- Click the agent's name
- Click Remove from workspace
Removed agents lose access immediately. Their past conversations remain in the system and can be reassigned.